Ticketmaster review: official ticketing, fees and reception
'0' is one of the best-known names in online ticketing, and often the official channel for purchasing a concert, show or match ticket. It is a primary ticketing agency: for many events, it is the one that sells tickets at their original value, on behalf of the organizer. This opinion examines what this implies in concrete terms - its strength of coverage, but also the service costs which it is regularly criticized for - and specifies in which situations it remains the right choice and when an alternative deserves to be compared.
Pros
- Official primary ticketing for many events
- Very broad, international coverage
- Established reputation and support structure
- Often the official channel, sometimes exclusive
- Various reception formats (e-ticket, app, collection)
- Recognized actor in concerts, sports and shows
Cons
- Sometimes high service fees added to payment
- The final total which may vary from the call price
- A complete but sometimes dense interface
- The type and format of ticket depending on the event
- Reimbursement conditions specific to the organizer
Primary ticketing above all
The central asset of '0' is its status as a 'T0' primary ticket office 'T1' for a multitude of organizers and venues. For many events, buying on '1' means buying at the source, at the original value of the ticket: a clear advantage in terms of validity compared to a resale marketplace. This position also explains why, for certain dates, it is simply the only official channel available. The first useful reflex is therefore to check if your event is officially sold there.
Service fees: the point of vigilance
The most frequent criticism made of '0' concerns the 'T0' service fees 'T1', which often appear during the journey and can significantly inflate the total. Nothing illegal: these fees pay for the sale and management of the order. But the final amount can be surprising if we rely only on the call price. The good reflex is to go to the summary screen and compare the total including all costs: this is the only figure that binds your card.
Payment and receipt of tickets
Ticketmaster is an established player, with secure payment and recognized payment methods. Receipt is generally by e-ticket, access via app or collection, depending on the event and the organizer. The exact format (electronic ticket, nominative, transferable or not) depends on the date: for major events, nominative tickets and identity checks at entry are increasingly common. Check these terms and conditions on the event page before purchasing, especially if you plan to offer your place.
Who is Ticketmaster for?
'0' suits almost all buyers when the event is sold through official ticketing: this is then the safest channel in terms of validity. It is of less interest if an official alternative that is more transparent about costs exists for the same event, or if you buy a date abroad whose interface is not in your language. In the latter case, a multilingual European platform like '1' can make the purchase more readable; '2' extends the comparison to American dates.